These General Conditions of Use apply to sales made by PRONACERA THERAPEUTICS S.L. (onwards: Pronacera), with CIF B-90198458, through its online store located at the web address www.pronacera.com/tienda, as well as to the use made by that web of the users . Access to this website or its use in any form implies the acceptance of these general conditions.
All prices of our products are shown in EUROS and indicate the final price, including 21% VAT as well as shipping costs. The price indicated by each product is its current price at each moment and the price that will be applicable when placing an order. Pronacera reserves the right to modify the prices at any time without prior notice, in which case it undertakes to apply the prices indicated on each product at the time of placing its order.
The fact of placing an order in the online store of Pronacera corresponds to the full and complete acceptance of the prices, the description of the products on sale and the general conditions of sale, which will be the only applicable to the contract as well Completed.
To place an order, the customer must follow the process of buying online from the choice of products until payment. The entire process will be done through secure and encrypted connection. At the end of an order, the customer will receive an order confirmation (by email or from the Web), which will be valid as proof of purchase. Next to your order, you will receive a purchase invoice. Likewise, the customer will be informed through the website of the reference of his order; From that moment you can follow the order or queries of the same, in “Your account / Status of your orders.”
At the moment that the articles that make up the order are confirmed, the final price to be paid will be shown, which is composed of the price of each item with its applicable taxes plus shipping costs.
The customer can pay for their purchase through the use of credit or debit card. For this, the client will be redirected to the secure server of our bank, where he will proceed to the payment of completely safe form. At the end of the payment process, you will return to the online store, where you will be notified of the result of the transaction.
Orders will be sent by post service.
As a rule, the order will be placed on the same day of your request or the following morning, unless it coincides with a public holiday. Pronacera will make every effort to meet deadlines; However, in the case of a service offered by third parties, its delay does not imply the cancellation of the order or compensation.